Last Updated: February 20, 2026
VELOX AI Japan K.K. operates and maintains cleanbot.pro. We are committed to protecting our customers' personal data. Under Japan's Act on the Protection of Personal Information (APPI), we act as the primary Data Controller. For inquiries, email info@cleanbot.pro.
This privacy policy applies to personal details gathered during visits to our website, purchase processing, support requests, and active operation of the VELOX smartphone application.
We process: (a) Information submitted directly via our inquiry forms (name, email, phone number, text details); (b) Automated tracking data (IP, device parameters, cookie preferences); and (c) Encrypted local structural maps created by our robotic LiDAR sensors (which remain on-device and are never uploaded to our servers without your express action).
| Purpose | Data Categories | Legal Basis (APPI) |
|---|---|---|
| Fulfilling inquiries & orders | Name, email, phone, message | Contract fulfillment / Consent |
| Optimizing website experience | IP address, cookies | Legitimate business interest |
| Targeted marketing | Marketing cookie selections | User Opt-in consent |
We utilize the advanced Google Consent Mode framework. By default, tracking signals like ad_storage and analytics_storage are denied until you give clear opt-in consent. You can modify these selections at any point using the "Cookie Settings" button in our footer.
Under Japan's APPI regulations, you have the right to request access, Correction, or complete deletion of your personal files. To invoke these rights, contact info@cleanbot.pro. If you believe your data has been handled improperly, you have the right to file a complaint with the Personal Information Protection Commission (PPC) of Japan.
Our products and services are not directed at minors under the age of 15. We do not intentionally collect personal information from individuals in this age group.